Rob Roy

Robert Roy

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About Rob Roy

“What makes you unique?” This question is often raised when completing online job applications or even during the interview process. To avoid the embarrassment of sounding unprofessional, most people will answer this question very carefully to ensure that the chance at obtaining their dream job is not in jeopardy. However, I believe that being genuine in your answer immediately shows how unique you are!

So, what makes me unique?

  • The inner idealist and divergent thinker in me can always find solutions or use available resources in the most complex scenarios to find answers.
  • The inquisitive and optimistic youth in me never turns down the opportunity to be a sponge and learn new techniques to improve less efficient and antiquated processes.
  • The seasoned and client-facing consultant in me ensures that my work is enjoyable, and that my clients genuinely benefit from my presence and welcome my assistance, ideas, and industry knowledge.
  • The old soul in my thirty-four-year-old body never forgets to remind me to sit down slowly to avoid hearing my knees pop.

When all these personas intersect, someone who is outgoing, driven, and innovative takes shape — an experienced and unique professional who enjoys helping clients and individuals reach an unimaginable level of potential. If you haven't guessed yet, that's me!

Let me share a quick story. Once, while with a challenging client, I found myself without a key resource who could assist me with answering questions and developing a solution that was catered more to an adjacent workstream. Instead of seeing this as a setback, I leveraged company-available resources along with my own independent research to turn this moment in an opportunity to learn and expand my own skillsets. By being proactive in my approach to this “setback”, not only did we exceed client expectations, but we also saved the client billable hours and time that would have been spent finding an additional resource. This is the kind of proactive approach and mindset I bring to every project.

In short, I hope that the information on my attached resume and list of select projects affords me the opportunity to discuss my background, professional history, skill sets, goals, and potential growth with you! I look forward to speaking with you and thank you for your time!

Best regards,

Robert Roy

Resume

Contact

Email: RobertRoy154@gmail.com

Location: Atlanta, Georgia

Education

University of West Georgia, Carrollton, GA - Master of Business Administration, Apr 2020

Columbus State University, Columbus, GA - BBA, Management Information Systems, Dec 2013

Skills

  • XML
  • ServiceNow
  • Microsoft Office
  • Data & Analytics
  • Agile Methodology
  • ETL Process Management
  • ERP & HCM Implementations
  • SAAS/PAAS Cloud Implementations
  • API Integrations & Implementations
  • Org, Digital, & Tech Transformations

Certifications

  • Snowflake Hands-On Essentials – Data Warehouse
  • Snowflake Hands-On Essentials – Data Applications
  • Certified Professional Scrum Master
  • Certified M3 Warehousing & Procurement Consultant

Professional Experience

Senior Consultant at Infor, GA (Remote), US / Aug 2022 – Current (rehire)

  • Participate and lead full life cycle client-facing implementation projects relating to Infor’s M3 ERP solution (Supply Chain, Warehousing, Procurement, Quality).
  • Lead and facilitate all Procure to Pay business processes during project solutioning, delivery, and go-live phases.
  • Lead the operational information gathering and design process for a client implementation, including the development of functional business requirements and solution scope documents.
  • Assist Infor pre-sales team with facilitating demos of M3 ERP to prospects and established clients.
  • Work directly with pre-sales team to ensure proper handoff and delivery of intended solution to delivery team (Infor services).
  • Develop and substantiate a business-oriented value solutions that meet the needs of the customer, including analyzing critical business drivers and risks.
  • Develop and execute test plans and test software configurations.
  • Provide training to clients’ key and end users.
  • Provide regular internal reports on the status of projects.
  • Work with technical teams to understand and develop integration documentation and requirements for cross functional transformations and integrations when working with multiple business systems (ERP/HCM/CRM/CXM).
  • Identify API required data points for cross-platform integrations for a variety of ERP, data lake, and workflow solutions.
  • Develop and deliver functional API integration design and custom application documentation to technical team to ensure client business requirements are properly addressed and integrated within customer 3rd party applications.
  • Facilitate "requirements gathering" workshops to demonstrate system functionality and process efficiency to identify project FITs and GAPs.

Management Consultant (Data & Analytics Practice) at Propeller Consulting, Denver, CO. / Feb 2021 – Aug 2022

  • Work with clients to articulate technology options available in data management, analytics development, data science, and data visualizations, all aimed for data driven decision making.
  • Consult with highly visible clients to standardize reporting metrics and data points to ensure accurate executive reporting across workstreams/enterprise.
  • Gather, organize, and analyze data regarding key business drivers to present information in a manner that is meaningful to clients by using metrics and analytics to guide organizational decision-making.
  • Work within a variety of industries to translate client needs into valuable deliverables.
  • Deliver high impact projects, such as digital and organizational transformations, process improvements, and technology implementations.
  • Anticipate and resolve stakeholder resistance and other risks, to assist client with reaching desired outcomes.
  • Work with Data & Analytics Practice Director to grow Propeller’s D&A practice by developing curriculum for new consultants interested in the Data & Analytics practice.

Selected Clients

NIKE / NIKE HR (Apparel, Human Resources) – Global HR Organizational Transformations

TRANSFORMATION CONSULTANT / HR DATA SME

  • Consulted, partnered, and guided Nike business leaders, HR Business Partners, HRDOs, Talent Management, Total Rewards teams, and relevant ancillary partners (Legal, Workforce Operations, Mobility, Compliance, Finance) through each phase of Nike’s organizational transformation process (Strategy, Org Design, Talent Assessment, Talent Assignment, Org Activation, and Monitoring).
  • Utilized multiple ERP, HRM, data querying, analysis, and visualization tools such as, SAP, ServiceNow, Snowflake, and OrgVue (Concentra), to transform and visualize future state data to understand potential impacts prior to organizational transformations.
  • Assisted HR teams with implementing strategies and processes related to Nike’s Diversity, Equity & Inclusion initiatives, including standardizing metrics for accurate URG reporting.
  • Worked with multiple Nike Vice Presidents and Senior Directors across numerous organizations to understand businesses needs to navigate requirements, manage difficult business decisions, and build an effective “roadmap-aligned”, future-state organization.
  • Built enterprise wide, standardized reports to ensure accurate metrics across multiple Nike businesses, post and pre-transformation.
  • Served as data consultant, HRDO, and SME during multiple HR organizational transformations across Nike enterprise.
  • Managed transformations in an Agile manner by utilizing Scrum practices along with project management tools (Jira, Confluence, and Smartsheet) for effective cross functional communication and collaboration.

GEORGIA PACIFIC (Manufacturing) – End to End Digital Transformation

FUNCTIONAL PROCESS LEAD (SUPPLY CHAIN, PROCUREMENT, AND WAREHOUSING)

  • Managed the implementation of adopted ERP solution within the Procure to Pay, Supply Chain, Quality Inspection, Distribution to Internal Invoice, and Warehousing workstreams.
  • Assisted in the aggregation and merging of 71 independent systems (and over 500 data points) used for various business processes, to 11 with the use of Infor M3.
  • Developed business process flows as well as design and integration documentation for the configuration multiple M3 ERP modules.
  • Led the implementation of Infor's Warehouse Mobility solution (Factory Track for M3), including the customization of extended forms and transactions.
  • Identified, grouped, and dispositioned business requirements via FIT/GAP analysis and MoSCoW assessment for multiple workstreams.

TOYOTA (Manufacturing) – Supply Chain Optimization

IMPLEMENTATION CONSULTANT

  • Developed implementation rollout plan for newly optimized supply chain routes across the United States and Canada.
  • Analyzed customer’s routing, scheduling, transportation management and related logistics operations and recommended improvements based on customer’s operational requirements.
  • Implemented distribution and "last mile" TMS and transportation solution which optimized supply chain routes based on distance, cost, staff, load size, and time.
  • Helped client achieve a significant decrease in the number of vehicles needed to deliver inventory by optimizing routes and load combinations for semi-trucks.

US DEPARTMENT OF DEFENSE (DoD, DoS) – Workflow Optimization

IMPLEMENTATION LEAD

  • Implemented patient queueing and tracking solution to automate hospital services for active-duty military personnel as well as veterans.
  • Developed patient treatment flow to automate patient services within new military hospital, followed by drafting user stories, use cases, and functional specifications to support product development and workflows.
  • Worked in parallel with US Navy, Army, Air Force, Coast Guard, and Department of Veterans Affairs personnel to standardize patient access process, prescription automation, and optimize patient wait times.